We have had several calls about The Heartland of Willoughby nursing home, which is located at 37603 Euclid Avenue in Willoughby, Ohio 44094. This is part of the Heartland chain of nursing homes, which is part of the ManorCare chain of nursing homes.
There have been numerous articles in the news about the Heartland of Willoughby nursing home. Since the COVID-19 pandemic began, 67 residents of the Heartland of Willoughby nursing home have tested positive for COVID and 12 of those residents have died.
Employees have spoken out raising concerns that the facility is clearly not doing enough to protect the residents and the staff. One employee has claimed that the nursing home was not ready for this outbreak to happen.
Employees have claimed that the facility was both unprepared and understaffed for a COVID-19 outbreak. Employees who have tested positive, continue to work at the nursing home caring for multiple residents. Employees have claimed that they have been denied a second test, claiming that the facility is worried that if a test comes back positive, that they would not be able to work, and the facility is short staffed.
Employees have claimed that residents who have tested positive have not been quarantined from other residents.
The Dickson Firm has been contacted by multiple families with concerns about residents at the Heartland of Willoughby nursing home.
Your loved one is entitled to proper care, even during this pandemic. There are many ways to stop the spread of COVID - even in a nursing home. No nursing home should allow any employee who has COVID to come to work and see residents. All residents with COVID should be isolated from all residents who do not have COVID. Any one who has COVID should be monitored closely and sent to the hospital if necessary. It may be hard to monitor your loved one during this pandemic. But do your best. Try and visit if you can. Get your loved one a tablet or a phone and Face Time them. And continue to ask the staff directly about your loved one’s condition.
If you or someone you love is or has been a resident of the Heartland of Willoughby nursing home, or any nursing home, and you are concerned about their care, please call us at 1-800-OHIO-LAW. We are available to you 24 hours a day, 7 days a week, and happy to talk with you about any concerns you may have about the care of a loved one in a nursing home.