Point Place Healthcare and Rehabilitation Center
The Centers for Medicare & Medicaid Services (CMS) and the Ohio Department of Health, inspect all the nursing homes in Ohio on a regular basis to determine if they are providing the quality of care that Medicare and Medicaid require in order to protect and improve residents' health and safety. When nursing homes do not meet CMS healthcare or fire and safety standards, these instances are cited as deficiencies and CMS requires the problems to be corrected.
Special Focus Facilities
A minority of nursing homes throughout the country have more problems than other nursing homes, more serious problems than other nursing homes, and a pattern of serious problems that are persistent over a long period of time. As a result, CMS maintains a list of what they call Special Focus Facilities. These are nursing homes that have a history of serious quality issues and are included in a special program to stimulate improvements in their quality of care.
One of those facilities is Point Place Healthcare and Rehabilitation Center. This nursing home is located at 6101 North Fuller Street in Toledo, Ohio. It is part of the Certus Healthcare chain of nursing homes. This particular nursing home has 82 beds.
If you look up this nursing home on the Medicare.gov website, you will note that it has a red hand next to it on the main page, which means that this nursing home has been cited for abuse. You will also note that it has a yellow triangle with an exclamation point in the middle that indicates that the nursing home is not rated on the CMS five star rating system due to a history of serious quality issues.
This nursing home is subject to more frequent inspections, escalating penalties and potential termination from Medicare and Medicaid as part of the special focus facility program.
Is Point Place Healthcare and Rehabilitation Center a Special Focus Facility?
According to the most recent Special Focus Facility list published in February 2024, Point Place Healthcare and Rehabilitation Center has spent eight (8) months on the Special Focus Facility list.
This nursing home was fined on November 28, 2022 in the amount of $59,053.00. It was fined on June 1, 2022 in the amount of $9,750.00. It was fined on November 19, 2021 in the amount of $13,000.00.
It is imperative when choosing a nursing home to do research. The Medicare.gov website is an invaluable resource. While there is no guarantee that a nursing home that has a five-star rating on the Medicare.gov website is an exceptional nursing home, it is some indication of the quality of care available at that nursing home. You can access the overall five-star rating. You can also access the nursing home's staffing five-star rating. With a nursing home like Point Place Healthcare and Rehabilitation Center, you can see if it is in fact a Special Focus Facility and/or if it has been cited for abuse.
Prior residents or families of prior residents have complained that Point Place Healthcare and Rehabilitation Center does not have adequate staff. There are complaints that staff do not answer resident's calls for assistance or help in a timely manner. Multiple residents claimed that they were left waiting for help for hours. Residents have complained that the facility is not maintained properly and is not kept clean. Residents have complained that the showers and restrooms are not cleaned properly. One family member complained that her father was left to sit in soiled clothes for days and developed a terrible bed sore.
How to Tell if a Nursing Home is Providing Good Care
While the Medicare.gov website is a great source of information, when selecting a nursing home for a loved one, it's imperative that you go and visit that nursing home and inspect it yourself. One of the things to be very careful about is to tour the entire facility. Nursing homes are not prisons. Nursing homes should not restrict your access. You should be able to walk into a nursing home and tour the entire facility. One of many things to look for is, is the nursing home clean throughout? As you walk through the building, do you see staff around? Are staff attending to the residents? Are the residents left unattended? Are people calling for help? Do you hear call lights going off? A nursing home that is properly staffed looks very different from a nursing home that is understaffed. When you walk into a nursing home that is properly staffed, you should see staff on the floor. You should see staff at the nurses station, etc.
If someone you love is already in a nursing home, try and visit them at all different times. Visit them first thing in the morning, see if they have enough staff to get all the residents up and fed. Visit them at lunch time. Visit them at dinner time. Visit them in the evening. Most nursing homes are staffed in shifts. Some nursing home staff work 8-hour shifts typically from 7:00 a.m. to 3:00 p.m., 3:00 p.m. until 11:00 p.m., and then 11:00 p.m. to 7:00 a.m. the next morning. Some nursing home employees work 12-hour shifts, 7:00 a.m. to 7:00 p.m. and then 7:00 p.m. to 7:00 a.m. Find out how the nursing home is staffed and what shifts the staff works and visit during shift change. See if the residents are left unattended during shift change. If you see other families visiting their loved ones in the nursing home, talk with them. Ask them what their experience has been. Talk with the staff at the nursing home. Sit in your loved one's room and push the call button and see how long it takes for someone to respond and how long it takes for someone to actually come to the room.
There are many things that you can do to keep your loved one safe in a nursing home.
Has Your Loved One Suffered Abuse or Neglect at Point Place Healthcare and Rehabilitation Center or Another Facility?
If someone you love has been neglected or abused at a nursing home, please call us at 1-800-OHIOLAW or contact via our online form. We will be happy to talk with you and help you in any way that we can. If someone you love was a resident of Point Place Healthcare and Rehabilitation Center, we would be happy to talk with you about the care that they received and what you can do about it.